The Australian Government is introducing major changes to in-home aged care as part of its aged care reforms in 2025. Central to these reforms is the launch of the Support at Home program, which will simplify and enhance how the elderly access in-home support services, allowing them to live independently at home for longer.
If you or your loved ones use aged care services, it’s important to understand what these new changes mean. We will break down the aged care reforms summary, explore how Support at Home will work, and explain how Tiffany Maids is preparing to adapt and support its clients through the transition.
Here’s an aged care reforms summary to help you understand what’s changing and how it may impact your current or future care arrangements.
The Australian Government’s Support at Home program is set to replace the current Home Care Packages, Short-Term Restorative Care, and eventually the Commonwealth Home Support Programme (CHSP).
Starting 1 July 2025, Support at Home will consolidate these programs under one unified system, simplifying the process for older adults to receive care.
Support at Home will introduce a Single Assessment System. This system ensures that older people only need one streamlined assessment to determine their care needs and eligibility.
The program will introduce eight service classifications, replacing the current four levels of Home Care Packages. Each classification will have a tailored quarterly budget to meet participants’ needs. Support at Home budgets are provided annually but divided into quarterly amounts. Participants can roll over unspent funds, with a maximum carryover of either $1,000 or 10% of their quarterly budget, whichever is greater.
Indicative budgets for each classification are as follows:
From 1 July 2025, each participant will have one Support at-home service provider. This provider will ensure that participants receive the services they need within their allocated quarterly budget.
They will also arrange and source any necessary assistive technology or home modifications through purchase or loans under the Assistive Technology and Home Modifications (AT-HM) Scheme.
Like the current system, Support at Home participants can manage their care and services for more choice and control. They can also hire care workers directly if their service provider agrees.
Participants will have access to a defined list of services, including personal care, domestic assistance, allied health, and home modifications. Recipients can choose how to allocate their budgets among these services, empowering greater control and personalisation.
Support at Home will provide enhanced short-term pathways, such as restorative care, assistive technology, home modifications, and End-of-Life support.
Participants’ contributions will remain income-dependent, ensuring the program is financially sustainable and accessible to those with varying means. You can refer to the official Support at Home website to learn more.
The Royal Commission into Aged Care Quality and Safety highlighted significant challenges in Australia’s aged care system. Our elderly often encounter complexity, delays, and inequity when accessing home care services.
The new aged care reforms of 2025 introduce Support at Home to simplify how seniors access quality in-home care.
This program empowers older adults by improving access to essential care, health support, and community engagement.
For seniors and their families, these reforms bring both opportunities and adjustments.
Fewer programs and simplified assessments mean less paperwork and a faster pathway to receiving support.
With flexible service allocations, older adults will have more control over the type of care they receive and who delivers it.
Support at Home will provide improved assistance, such as funding for short-term restorative care and higher budget caps for assistive technology and home upgrades.
Seniors and their families may initially feel overwhelmed by new classifications, budget systems, and assessment processes.
The closure of older programs like Home Care Packages and CHSP will require participants to transition into the new format.
Tiffany Maids is committed to helping seniors and their families understand and adapt to these changes.
At Tiffany Maids, we take pride in supporting our clients as aged care systems evolve. Here’s how we’re preparing to meet their needs under the Support at Home reforms.
Our team is actively preparing to meet all legal and operational requirements to comply with Support at Home standards, including registering as an approved service provider.
We are updating our cleaning and support services to align with new classifications and funding arrangements. Whether our clients need regular domestic cleaning or more comprehensive support, we ensure no quality or availability gap.
Navigating aged care reforms can be stressful, so we will educate our elderly about these new programs and how they can utilise it to get the maximum benefits
Transition periods can be challenging, but we guarantee seamless service delivery during the switch. Our dedication to reliability and compassion remains constant through every change.
Please get in touch if you have any questions about how Tiffany Maids can support you through the aged care reforms in 2025.
The aged care reforms in 2025 are an important step toward creating a seamless, high-quality in-home care system for older adults. While they promise to improve accessibility and flexibility, adjusting to these changes may take time and support. At Tiffany Maids, you can rest assured we will follow the reforms closely and tailor our services to best accommodate your needs.
The program will begin on 1 July 2025, replacing the Home Care Packages and Other Existing Programs.
No, existing Home Care Package recipients will be transitioned automatically. A new assessment will only occur if your needs change significantly.
Participants are allocated quarterly budgets based on individual needs. The budgets cover a list of flexible, approved services that can be customised to their requirements.
The Commonwealth Home Support Programme will continue operating until 2027, allowing participants to transition gradually.
Yes, budgets can increase through reassessment if your situation evolves, such as requiring more comprehensive services.
Visit the Support at Home website for detailed resources, guides, and updates.
Tiffany Maids © 2025
